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“They need a telephone contact facility”

Written on: 06/07/2013 by Bikergrey (1 review written)

They used to be reliable but have really let things slide recently. At my bike club I hear increasing numbers of complaints about Wiggles service and now it's my turn to be messed about. I placed an order for shoes which have still not arrived after 10 days. I checked with track and trace and it hadn't been received by Royal Mail but all the advise I got from Wiggles CS was check the sorting office or neighbours to see if it was left with them. Fobbed off then. I've since ordered from elsewhere and tried to cancel with Wiggle. I have yet to get a reply. Their prices and range of products are good but if there are any issues then they really fall down.

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