written by on 03/07/2013
Useless service, even when ordering more than a month in advance. I do not recommend VisaPassportPro. We did not receive our passports in time and were forced to cancel our trip, which cost $2,400 in penalty fees. To add salt to injury, VisaPassportPro still charges $400 expedite fee, and refuses to refund any part of this because they blame the passport agency when they don't deliver.