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“Apprehensive to Delighted”

Written on: 03/07/2013

I was apprehensive. There are so many internet companies stating they can provide an unlock service. Having been caught out purchasing a locked phone on a internet auction site I was apprehensive about being caught out again. I tried unsuccessfully to have the phone unlocked locally. I saw in a Google search as being a 5 star provider.
I read through the information on the website. I would mention it is worth reading the small print, as this provides explanations on time scales and conditions. The processes are explained if you look carefully.
I checked with several high street retailers and confirmed the information as accurate. During the process from deposit to unlock I used the online contact centre and was contacted back with the information I required.
It took several weeks to unlock my iPhone 5 but this is all explained on the website.
I am delighted with the service provided.

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