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“Cheap, but unreliable, poor customer support”

Written on: 27/06/2013 by irenebond (3 reviews written)

When we moved to JustHostMe about a year ago, everything worked smoothly for a while. However starting 2013 the service became encreasigly unreliable. You never know if you can log in into your emails or not. If not, it will go for hours and hours, sometimes days. We lost customers because of it. The most outrageous thing is that they deny having any technical problems, they keep saying that the problem must be on our end, though my colleague and I are trying to log in from two different computers and from two different locations. The only thing they suggest is to upgrade the package and take more expensive one, so we could be moved to a different server with less traffic. To be honest with such an attitude it does not look tempting. It is time for looking for another provider.

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