Written on: 18/06/2013 by 24client (1 review written)
This website purports to sell quality inflatable beds for less than others.I ordered an Intex air bed and was pleased with the price and quick shipping. I inflated the mattress and it worked so I deflated it and put it away for my upcoming trip. On the trip I used it about three weeks and it started leaking. On inspection I found a seam had pulled apart causing the leak. This also meant there was no way to repair it since the seam was in the top of the mattress which has a special coating. I called and was told the unit only has a 30 day warranty, That airbeds4less provides that since the manufacturer provides NO WARRANTY. Since this is an occasional use item a 30 day warranty seems unusual. They flatly refused to provide another unit despite agreeing that this was a factory defect and should have lasted longer. On calling the manufacturer I found that they provide a 90 day warranty. Airbeds4less does not know the product they sell and clearly has no compunction about misrepresenting the manufacturers policy. They also have zero consideration for the customers that keep them in business. It's a shame that the marketplace is so large that firms like this can prosper while abusing customers