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“Wrong delivery date and flat balloon”

Written on: 18/06/2013 by mmmp4gs2 (1 review written)

I ordered my Dads Birthday balloon, cake and chocolates approx 3 weeks before his birthday, it said on my confirmation that it was guaranteed to be delivered on the date I requested (my Dads birthday).
My Mum was at home the delivery men arrived, only for them to discover the parcel was not in their van, said they would bring it tomorrow.
The parcel arrived the following day and the balloon was virtually flat.
When I rang to complain, the best they managed was to refund my £5.50 delivery charge. needless to say i won't be using them again.

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