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“DON'T TURN YOUR BACKON THE COMET REPAIRS SERVICE”

written by johnwataboy on 18/06/2013

I PURCHASED A CREDA TUMBLE DRYER, FROM COMET - ST OSWALDS PARK, GLOUCESTER, IN 2012. I ONLY HAD IT FOR 2 DAYS AND IT DEVELOPED A FAULT. I WENT BACK TO THE STORE, AND COMPLAINED. THEY SAID THEY WOULD ARRANGE FOR IT TO BE PICKED UP AND REPLACED. TWO WEEKS LATER, AFTER PHONE CALLS, NO SIGN OF COMET, SO WENT BACK TO THE STORE AND COMPLAINED AGAIN. STILL NO JOY. IT WAS NOT UNTIL I WENT TO TRADING STANDARDS THAT THE BALL STARTED ROLLING, AND EVENTUALLY HAD A NEW TUMBLE DRYER DELIVERED. WHY DOES ONE HAVE TO GO TO SUCH LENGTHS TO HAVE MATTERS PUT RIGHT. IT'S NOT THE FIRST TIME I'VE HAD TROUBLE WITH COMET. THEY WERE PROFESSIONALS AT CAUSING AGGRO FOR THE CUSTOMER. I AM GLAD TO SEE THE BACK OF THEM AND THEIR STAFF.

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