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“Easy to use until I tried to book a room”

Written on: 17/06/2013

This could be a really great website - it was easy to use until I tried to actually book a room for myself and my 13 year old child. Then it kept giving me 1 guest rooms!! I had to change my child to an adult- what an annoyance. In addition I found a room and tried to book and it told me that the availability had gone - yet when I went back to the previous page and refreshed the room was still there. Very frustrating.
Having said that I would use the site again - although I have not been to the hotel yet so I might change my mind after my stay.

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