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“Uninspiring dress collection and stuffy shop - crouch end”

Written on: 16/06/2013

Arrived for 5pm appointment and was asked what type of style dress I was looking for, after describing this I was then told 'well on you go and have a look'. I was given a brief description of each of the designers and then left to rake through the dresses there with another bride and her party also looking through at the same time. The shop is quite small and there was not that much space to look through particularly with another bride party there at the same time. I also wasn't sure what the point was in asking me what I was interested and and then leaving me to find some dresses myself. This was my 3rd appointment in a bridal shop and perhaps having found a dress I really liked earlier in the day affected my feelings of the dress selection but it really felt uninspired and rather 'average'. I genuinely didn't see any dress which caught my eye as a bit different or that I was particularly excited to try on. The shop assistant did then pick out one for me that was worth trying on but overall was disappointed that there was not more choice. I also felt that she was rather tired with it being the last appointment of day and would probably advise to book earlier appointment with this shop (I did have a 3pm appointment originally but they emailed to say someone else got it before I confirmed it). Overall not a bad shop but definitely not the best and have had much better customer service elsewhere

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