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“Rubbish communication & terible customer service!”

Written on: 16/06/2013

After paying a premium for my items to be delivered next day - they then did not arrive........
upon calling the company at 4pm they informed me that my items had not been dispatched because i did not prove my age!!!!!
(this is for a scope and x 1 pack of pellets!)
I was not informed i needed to do so until 9am that morning through email!
They had my phone number but did not contact me. I was of course at work so did not have a chance to check my email.
The chap i spoke to was rude & obnoxious and totally unhelpful!
Would not refund the premium i paid for the delivery and told me it would be another 3 days!!!!!!!!!!!!!

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