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“Good service but not accurate stock was given alternative”

Written on: 14/06/2013 by Jax1985 (3 reviews written)

I ordered some flea products before Christmas, and added some xmas gifts for my dog, same ones as she has enjoyed in previous years.

They were very good at sorting out the prescription but they called me to tell me the doggy gifts were not in stock (even though they looked in stock when I bought them).

They offered me an alternative, which I accepted. When the alternative came the treats were no where near the quality of the ones I had ordered, not really a suitable replacement in my opinion.

It was too close to Christmas to go through the effort of complaining, where I would probably have had to fund a return postage anyway.

after talking to friends I get the feeling they are good with the meds, but not as good with accessories.

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