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“where next day delivery clearly isn't... beware”

Written on: 14/06/2013 by isidenga (2 reviews written)

Made an order on a thursday morning, way before the 2pm cut off for next day delivery, paid the additional postage for next day guaranteed.
checked order status following morning expecting delivery tracking number.... the order was still pending... oops, this didn't look good. Made the call and had the response that there is a problem with the system and the order still isn't due to go out.. I suppose the problem with this is that 'next-day' clearly doesn't mean next day to Out of the city. It might however mean next-week.

was informed that i could get my delivery costs refunded and the order might be fulfilled the following week...... told them no, shove the entire order up their ar5e.

so, to summarise would i use Out of the city again? hell no. hopeless... utterly hopeless. i would rather pay the few quid extra and get the stuff on the high street or on amazon.

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