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“Rip Off Merchants”

Written on: 13/06/2013 by VeryDisappointing (1 review written)

I was sent a bike in a box that was left on my doorstep for the whole day. Anyone could have taken it. Insufficient instructions to assemble the bike. The website did not make it clear that the bike was self assembly in the first place. On arrival the pedal was faulty and it was difficult to attach to the pedal crank. I tried it out, went on two very short bikes rides (road) so nothing hard core. The pedal fell off and I was unable to reattach it. I contacted customer services who said it was my fault and are refusing to send me a replacement.It has been extremely trying and very disappointing.

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