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“misrepresented from start to finish”

Written on: 12/06/2013 by lanalana (1 review written)

Cactus beach hotel.
Never heard of airlines used,small and cramped.
Changed both our travelling times,return flight changed 12am in the morning
spoiled our night completely,we had to travel at 9pm in the morning instead of 11pm at night,no reason given.We lost one day of our holiday,
7day break ended up as 6 days.All the people on our flight had same problem.
Our 4star hotel would be lucky to achieve 2 star,old and dated.
They did not understand the consept of all inclusive.
We never seen the representive if she exists.
Brochure shows pictures of bedrooms in Cactus beach royal hotel,and gym you have to pay 10euro a day.
Most overpriced holiday we have been on.
But the people from Crete are very nice,Olympic had no influence on this.
We should have been told we would be the only English people in hotel.

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