Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.



Written on: 12/06/2013

Why don't they look at M&S and then build their site based on M&S! Next is AWFUL - would try to never use again. Customer services phoned me to tell me my order wouldn't be shipped to designated store as I had changed my address - but I hadn't asked for credit and paid by cash anyway. I then had two further emails saying that if they didn't speak to me they would cancel my order - but they had already spoken to me! This is a poorly run customer service department with a very poor online service. You let yourself down Next - the customer merely goes elesewhere. Do not use them unless you have to.

Was this review helpful? 0 0