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“Lack of honesty”

Written on: 11/06/2013

We did not book our holiday to Skiathos with Olympic Holidays but Olympic were used as the carrier who then booked us with Small Planet, a carrier we had not heard of. Leg room was the tightest I have ever seen and the cabin crew, although nice enough, were extremely disorganised. It was as if they had been called upon at the last minute and had had minimal training.
The Olympic rep. on Skiathos was attentive but we would have preferred her to be honest regarding our transfer arrangements back to the airport. To be told that we needed to be collected at 1.10 for a short 30-40 minute journey to the airport for a flight that was due to leave at 5.15 was untrue. Other residents at our hotel left an hour after us and flew out at least an hour earlier.Having to refuel at Thessalonika added additional journey time making our return to the U.K. longer that it needed to be. Other carriers were able to fly directly back to the U.K. Most of our last day was wasted sitting in the taverna opposite the airport, also recommended by the rep. and where the food was virtually inedible. Had she been honest we would have made our own transfer arrangements, managed a final meal by the waterside which was within walking distance and been a more pleasant end to our holiday. She could have easily recommended this alternative as she clearly knew that we were due for a long wait. We would be wary of using Olympic again and will let the company with who we booked our holiday know about this review.

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