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“Great car.. terrible service”

Written on: 10/06/2013 by karren1 (2 reviews written)

I rented a car from Edinburgh Airport. Was sold unrealistic extra insurance.. breakdown cover!! Why pay for this when if you are renting a car and it doesn't work, then surely the car should be replaced anyway? Then having paid CASH and receiving a receipt for it at the end, I still can not get my card swipe back into my Bank! 9 days now, and the will not release £140.00 back into my account.. despite 4 calls, 8 emails and a letter! This is sad, as the car was great.. as was my trip to visit my mom's grave after 1 year... but the rest is a disaster....

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