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“Poor Administration, not enough time for connecting...”

Written on: 10/06/2013

We had a nightmare journey to Los Angles. First out flight from Dublin was delayed causing us to miss our connection, we were sent to Washington and were to connect from there to LA, however security was very busy and we also missed this connection. This was very stressful, it was after midnight when we arrived at an airport hotel, and had an early flight next morning to LA. We missed the first day of the holiday spending it at the hotel instead of going on the trip to San Diego as planned. We had a very good holiday, but knew that our flights home could cause a problem. The connection time allowed was less then 2 hours from plane landing to our gate closing. In this time we had to exit the plane, go through Passport Control, go from Terminal 5 to Terminal 1, go through Security and a second Passport Control. We actually asked people in front to allow us to skip the queue. This is not enjoyable travelling and I wouldn't recommend this Company.

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