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“$800 = NO F'ING SERVICE!?”

written by pissedconsumer on 08/06/2013

Let's start this off with the fact that they took a month to replace two parts in my computer. They told me they would transfer hard drive data to my new hard drive, they didn't do it, flat out. They replaced my video card...or did they? My computer is having the exact same video card crashes as before. I had to call constantly since they would NEVER contact me even when they literally promised a call. Unprofessional much? well if you think that was a joke, they managed to top it off. I sent in my computer in a box specifically for laptop shipping (I own a shipping company in the Pittsburgh area). They returned it in a giant used cardboard box about 15 times the size of my computer. Their idea of packaging was a haphazard ball of bubble wrap and tape that any idiot could smash together in their basement. My laptop came back with dysfunctional buttons on it. It took two hours for their 'top' technician to screw around and tell me they couldn't fix it (ARE YOU KIDDING ME?????!!!!!!). MyTechHelp is a mockery of professional service

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