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Written on: 06/06/2013 by hka214 (1 review written)

I've dealt with dozens of online airline ticketing sites before because I've traveled extensively for the past decade. I've ran across pretty poor customer service when dealing with these types of sites but B-t-travel takes the cake for atrociously bad customer service. Adam, their representative actually yelled "BYE" into the phone and hung up on me after I asked to speak to the supervisor. I work in the customer service/marketing industry and I would never ever allow any of my employees to behave in the way that B-t-travel's customer service reps have had. Save yourself the hassle and buy your tickets elsewhere.

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