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“Poor customer service”

Written on: 03/06/2013

I ordered from Canvas4life because of the express delivery option which says is guaranteed to arrive in 2 working days.
I ordered on Thursday expecting it to arrive on Saturday however when they say working days they actually mean business days only mon - fri.

On complaining to them I was told that my canvas was not late and they would not do anything about it. Very misleading to claim 2 working days and refuse to accept that there is a difference between working days and business days. Very unhelpful staff. Will not be using them again as they were more expensive than other companies anyway.

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