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“First and last Samsung device I shall buy.”

Written on: 01/06/2013 by christerrygwyns (1 review written)

I have had my Galaxy S3 for about a year, and it's a great phone alot of the time. Around three months after purchase, after a firmware update, it became really slow to charge. Then slowly other problems started coming to light. The internet became increasingly slow with use, until an error message appeared. After re-starting all would be well for a while.
Apps would stall. A re-start would sort this for a while.
Then suddenly my pictures, tunes, and contacts on the phone all vanished. Even those on the memory card.
The retailer sent it away for repair, and told me the faults were due to water damage so it was not covered by the warranty. I can't imagine how water got into the phone, but paid the repair charge.
The phone came back and all was well for around a month.
Slow charging became an issue. Internet again started playing up. Apps stalling. Again re-starting sorts the problems for a few hours.
Then it started dropping calls. "No network coverage. " error message would be a frequent visitor, despite a payg phone on the same network showing full signal. Seven re-starts a day were not unusual, so.......
A second trip to the repair centre and the phone came back working properly.....for a while.
The third trip to the repair centre came about three months later. Charging issues. Internet slow, apps stalling. And again pictures and tunes vanished.
The phone was replaced. Two weeks later and the replacement looks like its just the same. Charging takes ages. Internet sets slower until a re-start. Thursday an app stalled telling me there was no network coverage.

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