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“Great customer service”

Written on: 29/05/2013 by nikkimcg (1 review written)

I love the site and the selection and prices are par none. I just received a pair of pants with a very very minor fault and sent them an email, i got a response in under half an hour advising my they had sent a new pair and no need to send the ones I have back and they also gave me a 10% off voucher. I am actually quite shocked at the level of customer service and honestly don't understand why there are so many bad reviews.

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