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★☆☆☆☆

“Disappointed”

Written on: 28/05/2013 by pinktorch (1 review written)

I would not recommend. My niece booked this company (Easy Limo) and a limo for her wedding. The driver did telephone to say he was running late but would be there. However, the limo did not arrive and the wedding party of 11 had just 10 minutes to organise transport to the church. The mother of the bride was part of the 11 and spent the whole of the wedding service worrying how she was going to tell her daughter that the wedding party would have to make alternative arrangements to get to the reception. The Limo was at the church at the end of the service. A telephone call was made to complain and also discuss a discount. The conversation was, shall we say, unprofessional and extremely impolite causing more stress. A discount was eventually agreed. During the conversations it was mentioned that the driver had done 'a job on the way' to Marble Arch. Bearing in mind the Company is based on the North Circular giving easy access to Kingston it makes you wonder what map book they were looking at??!!!! The Limo itself was not to the standard I have seen or used before - in fact quite shabby. I would like to say that the driver was courteous throughout this ordeal.

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