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★★★★★

“Amazing service beautiful quality ”

written by on 26/05/2013

I visited this store expecting to walk away with nothing...when I entered I was faced with many beautiful dresses. As I began to look aroun I was approached by a lovely young girl she gave me a hand full of coloured tags and told me to place them on top of the dresses hangers of any i would like to try. Once I had done this and there was space I was taken to a fitting room where I was able to try all my selected dresses...even though the shop was busy I did not feel in anyway rushed I tried several dresses on and extra ones I hadn't even picked out.. After trying three or four dresses I found the one I fell instantly in love with... I was fastend into the dress and was given lovely feedback from not just the staff but from other customers within the store..it was a very interactive fitting area in which I found a great experience, making me feel comfortable in coming out of my fitting room. I was offered other items to try to complement my dress which I also found helpful. I was able to try my dress on twice and the young girl did no moan once by the amount of times she fastend me in, she seemed to be enjoying helping me as much as I enjoyed her helping me. Once I had finished I saved the dress, however I didn't get the dress straight away due to certain reasons, however mid week I called around 9pm and left a voice mail asking the store to reserve the dress if it was still available.. At 10.30 the next morning (when the store opened) I was left a voice mail saying they had my dress and put it to one side, I called them on my lunch an paid over the phone..my phone experience was just as pleasant as the service I had in store!! I would recommend any of my friends and family to the store, and would like to thank all the team for such a beautiful service and look forward to my return to get my dress steamed before my wedding day!! Keep up the beautiful service !!

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