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“Pleasant helpful agent”

Written on: 26/05/2013

I used Sid to book a flight to New Zealand. He was helpful, polite and patient especially as I changed my options quite a few times. Booking was completed quickly and efficiently once I had made up my mind. Would certainly use this operator again. Could inform clients that an email requesting payment will come through though as I was not expecting this as had given details over the phone and thought payment would be actioned by agent. I thought email next day was spam so had to phone and confirm it was from Hookaki. Other than this no problems.

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