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Written on: 23/05/2013 by fumingFrog (5 reviews written)

They are useless and very rude. Never heard of having to wait 24 hours for a flight confirmation before. Not very helpful when you have to book a connecting flight!
Bravofly are quick enough to take your money, in fact they do so as soon as you finish your booking on line, but then they send you an e-mail saying that it could take 24 hours to get confirmation and that you should not book a connecting flight until you get the said confirmation. I called my credit card provider as soon as I received that e-mail, thinking that this was not quite right, and was told that the payment had already gone through although Bravofly assures you that the money WON'T be taken until the booking has been confirmed. I called Bravofly to ask what was going on and eventually asked them to cancel my flight,( which is allowed if your flight has not been confirmed). I was then told that it could take up to 7 DAYS to get the refund!
And on top of that, despite their wonderful advertising, it turned out that I booked the same flight direct from the airline for £10 less!

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