written by on 13/05/2013
Basically sent us to a 18-30 resort and was ment to be a family holiday . Other brochures does say lively reort for the young but was not informed of this. Complained when we returned which was September 2012 still going through compliant now . Would never book with hayes ever ever again . A insite to my complaint my 9 year old son slept in my bed the whole holday he wa that scared of what arguments and fighting went on every night . Please for you and yor children safety never book with this travel firm. Our complaint has been passed back and forth to be told they take no responsibility . As a family we are totally deflated with it all .