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“Great Customer Service and communication”

Written on: 12/05/2013 by carrdarch (1 review written)

As I favour king size Wilsons of Sharrow filter tips I tend to buy in bulk from the Black Swan Shoppe regularly every few months or so. I have never had trouble with delivery before but my last order had been delivered whilst I was out and either the postman forgot or neglected to leave a card. After a while the order was returned to the shop and I was then contacted by them to inform me of this. I explained the situation and they were very understanding and reposted the order back out straight away and at no extra charge, it arrived a couple of days later with no trouble at all.

Their selection of tobaccos and accessories is very good and would recommend them to anyone.

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