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“not good experience ”

Written on: 09/05/2013

I have purchased two tickets to see Barcelona play at the nou camp on june 2. I paid alot of money for two tickets and delivery charge. I have since been emailed to day that my tickets are ready for collection from a "hotel near the stadium" and that i have to pick them up with in a certain time. Not once when i was purchasing these tickets was i told this might happen! I agreed to two tickets to be sent to my address i gave to viagogo before the event, plus when i purchased these tickets they stated they were coming from iseral??!!! Still as other reviews have stated this is a common problem with viagog!! Silly me i put my faith into viagogo but they have failed miserably.
I still havent recieved an email from viagogo about what they are going to do about this as im not trekking around barcelona to collect tickets when i have clearly paid for delivery to my home address.

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