Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Beware paying for products that don't exist!”

Written on: 02/05/2013 by LNRobinson (1 review written)

Like one of the other reviewers I placed an order with Plumo which contained a pair of shoes, was told they had been processed and dispatched via email and then 4 days later received an email telling me that they were no longer available. I spoke to customer services who said I would be refunded but could not give me an explanation of why I had received an email saying they were dispatched. If the shoes existed they were probably given to another customer. When I asked the assistant if another pair of shoes I had ordered had been sent as I had also received a dispatch email, she said they were on 'back order' and would be in next week. I asked to check why I had received a dispatched email! She said 'now I have to go and look at all the packages in the warehouse'. I replied that if it was too much trouble then she should refund me. She did go and check but the attitude and chaotic ordering system leaves a lot to be desired. I had spent over £300 so to say I am not impressed is understatement.

Was this review helpful? 0 0