Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Fees query response”

Written on: 02/05/2013

i didn't understand why we were being charged again for a service i believed we had already paid for 3 months earlier. although your phones seem to be constantly engaged and i recieved no response from the message i left on the answering machine.
as soon as i sent an email message this was swiftly answered explaining what we had paid for and what this new charge relatyed to.
As a public body we require an invoice in order to make payments, this invoice was instantly drawn up, with no hesitation and we could pay our bills straight away.
So phone system below par although my message was probably just down a long list of other messages.
email service excellent.

Was this review helpful? 0 0