Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Sharks! Steer well clear!”

Written on: 27/04/2013

I've been a Dataflame customer for many years now and today I decided my domains required Whois privacy.

Dataflame charge £15 + vat per domain which is cost prohibitive for multiple domains, so I made the hard choice to find a new registrar who offered free Whois privacy.

I then logged into my Dataflame client area to unlock my domains for transfer but couldn't see a way to do that. Using their awesome online chat I asked their support how unlock domains and they provided me with a URL for domain transfer requests. So I entered in my details only to find they wanted to charge me £15 + vat to leave.

I'm the type of person who always looks for the little * to spot hidden charges and do not recall any when buying domains. Even now they don't advertise this on their domain purchase page. I can only assume they have changed their terms since I became a customer.

I am now in the process of cancelling all of my services with Dataflame and am moving to another company.

TO DATAFLAME: charge a bit more and stop being sharks! Underhanded practices will not help you retain customers.

Was this review helpful? 0 0