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“Very bad service”

Written on: 25/04/2013

I got a beautiful camera for my birthday on Sunday. Generally I found the instructions to be less than reassuring and felt there was an element of excitement - exclamation marks instead of practical informative logical instructions. This is not major - worked out the basics - but then I decided I would like to buy more, there was a flyer in the box with workshops but all the dates had passed so I went to the shop in London and even though I was the only customer in the shop the assistant did not stop what he was doing to attend to me - he was off hand and said that they did not do cases for my camera, there weren't any classes planned and that he didn't sell batteries for the flash - and he said all this from behind a curtain as he carried on with his work. I left without eye contact or spending a penny. I am trying to love my present but so far all interaction from lomography has been off. I bought a bag from Savage and batteries from Boots and am using the camera - I will give the shop one more chance when I take a film in for processing - but really if the service does not improve I will be returning everything for a refund.

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