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“Good price, awful technical support”

Written on: 25/04/2013 by gwynn (2 reviews written)

They are very good at taking payments and setting you up but if you have a problem their technical support is very poor. They do not read your support ticket fully and miss out several of the questions that you ask. There has been a problem with my website, so they just turned if off. Didn't contact me first. Just turned the entire website off. When I have contacted them they were not able to give a full answer and several times they said everything was fine, but then later still turned it off.

I am moving all of my websites from to Hostpapa. Whos technical staff are excellent.

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