written by donny10 on 25/04/2013
Bought the kettle to replace my 10 year old siemens (the base finally gave up). The first one worked well for about eigth months and my Mum and Dad bought one mine then started to switch off before it reacehed boiling point.Magimix sent a new one out.My parents kettle leaked and they binned it. My second one leaked and magimix sent a new one, third one leaked again and magimix again sent a new one.Into the third year and the lid would not open but now the warranty has expired.The warreanty starts from you origional purchase NOT from when you get your replacement.This is a shame as i thought i would never need buy another kettle again.Anyway to give magimix credit they did change it for the last time.The new kettle now has a terrible plastic taste so i am trying to cure it with bicarb.So 2 stars because magimix customer service has always been good but for £80 i expect a kettle to last seven years min.I will go back to siemens next time.