written by on 23/04/2013
Where do I start. Booking a holiday for 2 in Majorca.
1) Price is not as as shown after they add admin x2, payment card x2 and late booking charge for within 2 weeks of leaving. This totalled £85.
2) The flight they offered was leaving Bristol at 2230. On checking the flight plan no such aircraft leaving at that time from Bristol, while checking this he said he could he could get us on the one leaving at 2030 for an extra £30. if it was more convenient. After I demanded the money back he said he would put us on the 2030 flight for free/at his companies expense.
3) Now leaving on an aircraft that actually exists ! Confirmed by Ryan Air itinerary.
4) Lo and behold we have had other charges removed too.
2 hour battle to get as advertised.
One thing makes me wonder how much I have paid in phone calls to sort this out.