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“Lures customersin with cheap intital fees...”

Written on: 22/04/2013 by lilbeyo (1 review written)

As the title says, Switchmedia lure in new customers with cheap £6 fees for one year, then whack you with a £100+ bill. It's not even due for another 2 months yet I have already had 2 (TWO!) reminder emails.

I rang the customer support line to ask where this huge bill had come from and they very rudely said 'You should have read the terms and conditions'. I'm sorry, but if you are forcing someone into a 3 year contract with such an unreasonable bill (bear in mind wordpress is $8 a year, and I'm using a wordpress site anyway, with switchmedia as a domain host...). I feel ripped off and sick. A small business like myself simply cannot afford £100+ for a website.

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