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“First I would like you to be aware that i/we were...”

written by alanjc2122 on 21/04/2013

First I would like you to be aware that i/we were traveling with a coach party. This was an all inclusive deal, ie. meals and drinks. the disabled room that we were in was ok but nothing to write home about, the shower was antiquated and must have been installed i the 1950`s with barely lukewarm water. We were out on a day trip when 1 of our passengers was travel sick (this being due to the fact that we had to travel on the back roads and the coach having no aircon on.) While we understood the fact that we had to be guaranteed, for 24hrs, what we did not appreciate was the fact that we where treated like second class citizens by the upper management of this place. only offering us pie&mash or sos&mash for our evening meal, this being despite the fact that we had already paid for a full menu, we where delivered these meals on the back of a golf buggy ( that could have been being over run by rats at night ) and the neals that was delivered uncovered and despite telling them about this it made not 1 difference. the rest rooms were often not supplied with hand towels despite the fact that the blower`s were not working and very often had no soap available.We where sitting the bar 1 evening when we where subjected to 2 men going round i what can only be described as biohazard suites and spraying all of the tables and the bar. Needless to say we left then, the next morning when the duty manager was spoken to and asked why this had happened he said someone had been sick in the restroom and it was a precaution but he would not explain why it had been done with people still in the bar, and asked why the people had not been guaranteed he just said what do you want me to do quarantine the whole camp in a could not care less attitude when asked his name he refused to give it. Talk about double standards THUS I ADVISE PEOPLE NOT TO VISIT HOLIDAY RESORT