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“Should be great, but...”

Written on: 13/04/2013

The machine worked for about three hours' sewing on the day of purchase then stopped with "PF" message on LED. The trouble-shooting page in the handbook made no reference to this, so after a search online, it appears to mean "Power Failure" which is a terminal problem. The warranty details give a phone number in Kent but the office is only open Monday to Thursday, 9.00 am till 3.00 pm (Why? What about Fridays?).
Oft to retailer today (Saturday) to return machine.

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