Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Excellent after sales service”

Written on: 12/04/2013

My curtain rail order arrived on the appointed day. 0n opening the package I discover that a small bracket was broken. I contacted the customer service department, who answered the phone almost immediately, and was asked to photograph the offending part and email the image to them. What a very simple and effective system. I received a response within the hour giving me a reference number and advising me that the part would be delivered within a few days. It was.
I belive that customer service should not measured when things go right but when things go wrong. In my opinion Terrys Fabrics delivered excellent customer service.
Thank you.

Was this review helpful? 0 0