Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.



Written on: 11/04/2013

We purchased a bed frame and mattress from Dreams Northampon 2,5 years ago. Delivery etc. was ok, but when the bed arrived, the headboard was chipped and the timber support frame for the mattress (wooden planks the mattress rests on) wasn't really the right size, it was a little too short, which we fixed ourselves with some DIY. We just accepted the chip on the headboard as the delivery guy wasn't willing to do anything about it and I thought taking it any further would probably be futile.

This morning I had a rather rude awakening as the bed just suddenly fell through on one side as part of the timber that keeps the frame in place snapped off. On yet more DIY repair, I concluded that the timber used was probably about the same quality as fire wood and that there are cracks visible all over the inside of the bed frame in the timber, suggesting we can expect more surprises soon. This is hardly what I would expect for a bed we paid quite a decent amount of money for. The last bed we had was from Ikea at a third of the price and that was still going strong after 5 years. We only got rid of it as we moved.

The mattress is also starting to get pretty worn, I'm starting to feel the springs in it, which is also quite disappointing, especially considering I turned it every year.

I'd never buy from Dreams again and would certainly recommend anybody else buying from them either.

Was this review helpful? 0 0