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“Very pleased, very helpful staff”

Written on: 05/04/2013

Went for the Tesco monthly deal as O2 could not match their monthly tariff despite being a long term customer. Must confess I was a little apprehensive as I had read some reviews that bemoaned the Tesco network as it "piggy backed" O2. However have had no problems and the best thing apart from the value is the staff at my local Tesco mobile phone shop in Pitsea who have been great in helping with the set up and transferring my old number. They have also explained how to use certain functions clearly and patiently.(Far better experience that using a call center) I have also found them far more helpful than the 02 shop staff. Even the live chat assistance worked well when I questioned some information on the My Tesco web page.Would definitely recommend them.

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