written by on 04/04/2013
Item not delivered despite DPD fast service promise. I asked Uttings to send another and they refused, pending an investigation (time scale not specified) by the carrier.
I am an IPSC competitor and am developing a load for use in international competitions which I have entered, booked flights for etc. The total failure of Uttings customer "service" representatives to understand that some timescale is required to a resolution of this problem is not satisfactory.
I need a replacement item without delay.