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“The Rolls Royce of garden centres - I really wish it was ”

Written on: 27/03/2013 by JDS05 (1 review written)

I have had a relatively poor experience with Crocus. I made a significant order, some of the plants were poorly packed and arrived upside down .......... I tried to make changes at least 3 days before the delivery but was told I couldn't and hence some plants were delivered that I didn't want and which I now have to return at my cost. The emails with the customer service team are brief (terse) or just not particularly helpful. On one call to order new plants I was told to call back later because the staff were obviously busy. Its a shame because I would love to find a WOW mail order garden centre................ and this is only the second review I have written ............ Had I checked this site before my purchases, the most recent reviews are so poor I wouldn't have bothered.

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