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“Terrible Customer Relations...”

Written on: 26/03/2013

My recent experience of Ikea Customer Relations / Service has been terrible! Their assistant ordered me the wrong product yet I have to pay to have it taken down and they might reimburse me! Everytime I call I hold for at least 45 minutes despite the message saying i should be on hold for 15 mins and it seems no matter what time or day they are "experiencing high volumes of calls"!

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