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“Poor quality, poor communication”

Written on: 20/03/2013

The staff (I question whether there are more than one or it's a one man band) are uncommunicative and illiterate.

I had a complaint about my picture, which was bigger than the website stated and therefore did not fit in the frame I bought for it. They took 2 weeks to reply to my complaint, only to tell me i'd got what I asked for and the fact they'd told me the delivery time was 2 days before it was, it was still pretty impressive'.

I asked for some compensation, but they simply emailed me saying No in roundabout terms and thanking me for my understanding.

Well I do not understand, and would absolutely not recommend this site to anyone. I bought the print as a birthday present for my friend, and was embarrassed to give it to her.

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