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“Didn't accept credit card but did not say!”

Written on: 20/03/2013 by juliaadean (1 review written)

I thought Late rooms was really good. Excellent prices, info and quick and easy. The only problem I had was to secure my booking I put credit card details in and my booking was apparently confirmed. But then a day or so later, I got a call from the hotel saying I hadn't provided my credit card details so they could not confirm the room. The only thing I can think of is that I used Amex and perhaps the hotel do not take Amex. But late rooms let me confirm with Amex so I thought the room was booked. Luckily I managed to confirm the room over the phone direct with the hotel using another credit card, but I was lucky as it was their last available room. It should have said if they do not take amex!

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