Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Customer Service”

Written on: 14/03/2013 by hodgesdj (1 review written)

Was shocked to be informed that I had to contact them again, after my policy expires, in order to get a copy of my No Claims Bonus.
Firstly, why not keep my original request on file until such time (if they really cannot do this now).
Secondly, insurers ask for evidence of no claims, why do they not, as a matter of course, send them to the insured when the policy expires? There are after all in the same business. Why do we have to keep asking for it?

Was this review helpful? 0 0