Report Abuse

“Order of Jane Trider Matrix Travel System”

written by Zitab28 on 08/03/2013

I called Bambinodirect yesterday to enquire about ordering the Jane Trider Matrix Travel System in Graphite which I was keen to do as soon as possible. I called and spoke to [name removed] who was extremely helpful from the start informing me that the Travel system was in stock and that if I produced some evidence they would price match. Having spoken to a few companies, who weren't as helpful as yourselves I emailed [name removed] telling her that I could get 15% of Mothercare but that I would rather order from Bambinodirect and if they could offer me 10% off I would order there and then. [name removed] came back to me straight away and said that you could offer me the extra 10% as requested and she would call me back to place the order. She did this promptly and was very helpful and pleasant to deal with. I have since emailed her thanking her for her time and how much I appreciared the help when making such a large and important purchase. I just can't wait to receive it now and look forward even more to using it for our first baby!! I am a very happy customer and will certainly look to Bambinodirect firstly when making any further baby purchases.. which I will be doing very soon!! I also will not hesitate to recommend to any of my friends. Thanks again for all your help.